TaxConnex Awarded CLEARLYRATED’S 2024 Best of Accounting Award for Service Excellence for Second Year in a Row

By Robert Dumas on Tue, Apr 23, 2024 @ 11:00 AM

Topics: sales tax compliance sales tax CPA Now it's all on us

We are thrilled to announce we have been awarded ClearlyRated's Best of Accounting® Award for Service Excellence for the second year in a row! 

"We feel privileged to receive this award for a second year in a row,” explains TaxConnex CEO and Founder, Robert Dumas. "Delivering specialized, white-glove service is what differentiates us from our competitors and I’m proud of our team for their efforts in maintaining a client-first mentality.” 

ClearlyRated's Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2024 Best of Accounting winners are 1.5 times as likely to be satisfied than those who work with non-winning firms.   

We received satisfaction scores of 9 or 10 out of 10 from 88.8% of our clients, which is significantly higher than the industry’s average of 56% in 2023.  

We obtained an NPS score of 87%, qualifying us for a world-class ranked NPS score, and more than double the industry average of 41% for 2023.

See more of our results from the survey and what our clients have to say about us here 

Click the links to learn more about ClearlyRated  and the ClearlyRated's Best of Accounting® Award.
Robert Dumas

Written by Robert Dumas

Accountant, consultant and entrepreneur, Robert Dumas began his public accounting career on the tax staff at Arthur Young & Co., followed by a brief stint at Grant Thornton. In 1998, Robert founded Tax Partners, which became the largest sales tax compliance service bureau in the country, and later sold it to Thomson Corporation. Robert founded TaxConnex in 2006 on the principle that the sales tax industry needed more than automation to truly help clients, thus building within TaxConnex a proprietary platform and network of sales tax experts to truly take sales tax off client’s plates.