Case Study: Domestic manufacturer with nationwide sales changes sales tax vendors

Picture this … you’re a domestic manufacturer with a quickly expanding nexus footprint.

Business is booming nationwide, which means you need to be collecting and remitting sales tax in multiple jurisdictions.

You try to outsource your compliance process, but the quality from your current sales tax vendor has been slipping. 

Your first point of contact was great, but the second person assigned to your case simply wasn't up to par. Notices were neglected, questions were unanswered, and it was time to make a change.

So, you turn to TaxConnex.

Responsiveness, flexibility, employee stability, and overall experience were top of the priority list when evaluating new vendors. TaxConnex checked all the boxes and the transition was complete in less than 30 days. 

Now, you can turn your attention toward further expansion of your business, not tax compliance.

And you have a dedicated sales tax expert assigned to your account who’s available to answer any questions, and who really feels like an extension of your own team. That’s what happens when it’s all on us.