At TaxConnex®, delivering exceptional client service continues to be at the core of everything we do. We’re proud to announce that we have once again been recognized with the ClearlyRated Best of Accounting® Award for providing superior service to our clients — marking the fourth consecutive year we’ve received this honor.
ClearlyRated’s Best of Accounting Award winners are recognized as industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2026 Best of Accounting winners are significantly more likely to be satisfied than those who work with non-winning firms.
This year, TaxConnex received satisfaction scores of 9 or 10 out of 10 from a strong majority of clients and achieved a Net Promoter® Score (NPS) of 87, reinforcing our position well above the accounting industry average of 55 (up from 38 last year).
“Earning the Best of Accounting award for a fourth consecutive year is a testament to the unwavering commitment of our team, and I am honored to once again receive this recognition,” said Robert Dumas, CEO and Founder of TaxConnex. “An NPS of 87 is not just a number—it reflects the trust our clients place in us and the exceptional service our team consistently delivers. We’re proud to continue setting the standard for what white-glove, client-first support should look like in our industry.”
As a provider of technology-enabled sales, use, and telecom tax solutions, we remain focused on helping businesses simplify compliance while delivering a high-touch, practitioner-led client experience. Recognition like this reinforces our commitment to combining industry expertise, responsive service, and purpose-built technology to support our clients’ evolving needs.
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About ClearlyRated
ClearlyRated helps B2B service firms gain actionable insights to stop client issues from becoming lost revenue, expand their business with existing clients, and attract new ones to grow their business. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated's Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com-an online business directory that helps buyers of professional services.
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