TaxConnex, America’s leading independent provider of sales tax consulting, sales tax outsourcing and sales tax nexus services announces the addition of Carol McIlvaine as a Partner and Vice President of Compliance Operations. The addition of McIlvaine adds capacity to TaxConnex’s growing sales tax outsourcing business.
In her new role as Vice President of Compliance Operations, McIlvaine is responsible for ensuring premier client service, client satisfaction and Practitioner retention.
“We are very excited to add Carol to the TaxConnex team. Carol has spent her entire career in various sales and use tax compliance roles including as a Director for the largest sales tax outsourcing firm in the country. Carol will be a tremendous asset to the business and her proven leadership will help us continue our growth,” says Robert Dumas, TaxConnex Founder and Managing Partner.
“I’m looking forward to this new opportunity with TaxConnex and to provide exemplary customer service. I have known the partners at TaxConnex for almost twenty years and we share the same beliefs about serving clients and delivering a great customer experience,” adds McIlvaine.
Previously, McIlvaine was a Senior Manager at KPMG and a Senior Director of Indirect Tax and Client Service at Thomson Reuters and Tax Partners. Carol also spent almost seven years as Sales & Use Tax Manager for Lodgian.
TaxConnex is America’s leading independent sales and use tax outsourcing and consulting firm. Using a team of experienced tax and accounting professionals, TaxConnex provides sales tax outsourcing, sales tax consulting and telecom tax service to businesses of all sizes with a focus on technology companies, small and mid-sized businesses, and VoIP providers. TaxConnex provides a complete set of highly customer intimate services including end-to-end compliance, data analysis, remittance, reporting, notice resolution, question handling, proactive suggestions, straightforward advice, and audit support. TaxConnex is your “on-call” Sales & Use Tax Department.