Why doesn’t sales tax automation work for all businesses?

Automated solutions often focus on calculations and miss compliance details like notices, filings, deadlines, and exemptions. Software alone requires human oversight.

What makes TaxConnex different from other sales tax providers?

TaxConnex provides dedicated human practitioners who manage compliance end-to-end, not just automation APIs. You’re not left with a ticket system — you have a personal contact.

Is your service customized to my business?

Yes. Every business has unique systems, tax obligations, and risk tolerances. TaxConnex tailors its service accordingly — no one-size-fits-all model.

Will I have access to my sales tax data?

Yes. Unlike other providers who register in their own name, TaxConnex ensures you have direct access to your own data via a secure portal (Client Connexion).

Are there surprise fees?

No. TaxConnex uses a transparent, hassle-free pricing model with no unexpected add-ons or upsells.

Sometimes, You Outgrow Your Sales Tax Provider.

Is It Time for a Better Sales Tax Compliance Solution?

Your business has grown. Has your sales tax provider kept up? Many growing businesses start with a familiar sales tax provider, but as operations become more complex, software alone may not provide the expertise, support, and oversight they need.

TaxConnex combines innovative technology with experienced sales tax practitioners to deliver a more personalized approach to compliance.

Talk to a Sales Tax Expert

5 Signs It's Time to Make a Change

We commonly hear the struggles businesses face when they think they are getting a complete solution when they go the automation route for their sales tax management. There are areas of sales tax management where automation is critical, but it doesn't do it all. Software requires someone to manage that. If you are facing any of the issues discussed on the right, it may be time to make a change.

TaxConnex works with businesses of all types and sizes to ensure their sales tax compliance is taken care of from start to finish. We deliver customized solutions to ensure each and every step of sales tax management is covered.

You're Not Getting the Support You Need

You're tired of submitting tickets and waiting for answers. You need a dedicated expert who understands your business.

Your Business Has Become More Complex

New entities, additional sales channels, multiple ERPs, and expanding operations have made compliance harder to manage.

You're Still Managing Too Much In-House

Your provider handles certain tasks, but your team is still responsible for filling compliance gaps and managing the details.

You Don't Have the Visibility You Need

You want better access to filing records, reporting, and the information needed to make informed business decisions. .

Not with TaxConnex. We provide an encrypted portal, called Client Connexion, for you to upload your data for monthly filings, access previous records and view any needed reporting.

Your Provider Feels More Like Software Than a Partner

You need someone who understands your business, anticipates challenges, and takes ownership of your compliance needs.

TaxConnex vs. the Competition

So how do we stack up? What does TaxConnex have that others don't? When it comes to compliance, we should be your top choice when due to our expertise and level of personal support. Find out how by evaluating how we compare to the competition.

Avalara Alternative

We considered automated solutions, but an API connector can’t solve everything. We needed experienced guidance on when sales tax becomes a worry and when to start reporting and collecting from customers. Having [a personal practitioner] to talk to that actually knows your business is extremely valuable.

The uniqueness is the fact that TaxConnex is a one stop shop. I’ve been in touch with several other providers, all of whom offer a suite of services at far more expensive rates and with different people for each issue I have. With TaxConnex, I have one person who’s responsible for everything I need.

I have been with 7-10 companies before BODi, and notices are always one of the greatest concerns for a company. It’s normal to receive 5+ notices a month, but with TaxConnex we don’t have that. I can easily count the direct notices we’ve received over the last 5 years.”

There’s not always a situation in business where technology can solve the problem for you. There are just too many nuances with sales tax and too many archaic state systems to deal with. I think it would be really hard for an AI solution to take all of those things into account and create something that really works for 90% of customers out there.

Mike Kelley, MAXPRO Fitness

Mark Kost, Force of Nature (HCI Cleaning Products)

Zerai Bahta, BODi, formerly BeachBody

Mary O'Brien, Nautilus Puzzles

Automation handles the repeatable.

TaxConnex manages the complexity that comes next.

Technology is an important part of sales tax compliance, but it leaves a lot left not done. TaxConnex provides the experienced practitioners, oversight, and accountability that complete the process.

Switching Providers Doesn't Have to Be Complicated.

Moving to a new sales tax provider doesn't have to mean starting from scratch. Our team works with you to understand your current processes, systems, and compliance needs to create a transition plan that works for your business.

From onboarding through ongoing compliance, we're here to make the process as seamless as possible.

Time to make a change?

If your business has outgrown a software-only approach, or you're just looking for a more customized and supportive approach to compliance, we'd love to talk. Fill out the form to the right to talk to one of our consultants!

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