Sales Tax Analyst

To inquire about the position, submit your resume to


Position Summary: 

The Sales Tax Analyst is a critical member of the Operations team at TaxConnex. The key responsibility is to develop and lead a world class sales tax knowledge management function. This role will support the entire company by staying current with sales tax updates and translating that knowledge into instruction and training materials. In addition, this role will assist practitioners to research/solve tax questions and resolve client issues.

The overall objective is to provide the knowledge to assist with Practitioner education and efficiency as well as ensure the internal team has the necessary capability and knowledge to successfully onboard new clients.


Essential Functions & Responsibilities:


Knowledge Management

  • Research and stay current with state and local S&U compliance requirements/changes
  • Define communication and action plans outlining the impact of legislative and regulatory tax law developments to clients and practitioners
  • Document jurisdictional changes and/or sales tax filing requirements
  • Develop articles/white papers for staff and practitioners on sales tax matters



  • Develop and conduct tax technical and jurisdictional compliance training to practitioners and employees


Tax Technical Support

  • Serve as a super-user and subject matter expert on sales tax and compliance related items
  • Resolve Client Critical Care issues, as assigned


Support new client onboarding

  • Assist in understanding and translating business rules to data processing requirements
  • Conduct monthly compliance reviews and debrief with Client Activation team members


Sales Tax Compliance (as needed)

  • As a sales tax compliance firm, this role may need to occasionally assist with the monthly compliance (i.e., file and remit taxes for customers)


Performs other duties as assigned.


Position Requirements:

A proven track record with timely preparing and filing sales/use and/or telecommunications returns. Experience with coaching and training on sales/use and/or telecommunication rules and regulations.


Project Management / Client Services

  • 1-3 years demonstrated client services experience
  • Strong focus on managing and completing tasks on time
  • Ability to organize projects/tasks to meet commitments


Technology, Data and Research

  • Grasp of business applications and technology systems in support of operational processes.
  • Intermediate level skills with Excel and Adobe (PDF Creator / Form Creator)
  • A proven track record conducting research and translating to business requirements


Education and professional

  • 5+ Sales and use tax experience is required
  • A Bachelor’s degree in Business, Accounting, finance, or tax schooling is preferred
  • Knowledge of accounting principles required

Critical Company Competencies:

In additional to the above noted functional skills and position requirements, TaxConnex focuses on behavioral competencies to drive our culture, company, and individual success. A few of these competencies most relevant to this position are noted below.

  • A strong “client-first” mentality.
  • An entrepreneurial spirit and desire characterized by personal initiative and deep commitment.
  • Willing to roll-up their sleeves and do what is necessary to grow and delight clients.
  • Proactive with a high sense of urgency and responsiveness.
  • Detail Oriented.
  • Analytical reasoning with the ability to learn, process information, and solve problems.
  • Communicates thoughts clearly and effectively, verbally and written. Listening skills to interpret both the verbal and non-verbal messages.
  • Develops trust.
  • Delivers on performance goals and is consistent in meeting commitments.
  • Makes efficient use of resources and time and follows internal processes.
  • Teamwork - Develops and fosters effective relationships within and across teams to achieve results in an environment of mutual respect.

Note: this role is for hybrid candidates, those who reside in the Atlanta area will have to come into the office.

To inquire about the position, submit your resume to