Marketplace facilitators: Your latest Q. and A.
We talk a lot about nexus and compliance processes in our content, but what about marketplace...
Sales tax is more complicated than ever. Yet the providers who claim to simplify sales tax often leave the hardest parts – and the liability – up to you. If you’re still managing sales tax internally, or your current outsourcing provider is letting you down, you could be putting your business at risk and adding extra burdens to your staff.
With TaxConnex, sales tax is all on us. Let us manage the hard stuff so you and your team can get back to the important stuff. See the difference TaxConnex can make.
Sales tax is complicated and ever changing. With TaxConnex, sales tax compliance is not just an "add-on", it's what our business was built to solve. Backed by over 20 years of sales tax expertise, with TaxConnex, sales tax is all on us.
Be sure to read between the lines. Oftentimes vendors will leave the liability and risk associated with sales tax on you, even if they are the ones that make the mistake. When you work with TaxConnex, it's all on us, and that includes the liability and risk.
With many software companies, the sales tax compliance part is a Do-It-Yourself project. You tell the vendor what to do, you monitor and resolve the notices from the states, and you update your tax calendar if there’s a change. With TaxConnex, you can leave it all to us, and we’ll let you know when you need to take action.
Which works best for you - a customer support line and ticket system to get your questions answered a month down the road, or a dedicated tax professional assigned to your business to support you as needed? It's your choice, but we know what we'd pick.
Sales tax is not a simple, repeatable process. Don't get stuck working with someone who won't give you the flexibility required to change with the evolving world of sales tax compliance. TaxConnex works with your business to find the best fit and schedule to meet your specific needs.
Just like in other things, with sales tax compliance, you get what you pay for. Our services are delivered through a network of highly-skilled, CPA-trained practitioners who work with you as a dedicated resource. You are not just a number to us, we'll be an extension of your team.
We continue to work with TaxConnex because of their great communication. That’s what separates great companies from all the others.
TaxConnex will register companies in different states for us. They'll handle the returns for us. They handle the payments for us, they will handle the notices. So it's a complete package as far as I'm concerned.
TaxConnex has been one of our favorite vendors to work with! They've been such a delight and have taken the burden of tax compliance off of our plates entirely TaxConnex has made managing [sales tax] from our end, so simple and effortless.
TaxConnex Team Members involved themselves in our business to get a true understanding of the nuances of our industry, and they provided a key contact who feels like an extension of our staff.
With customers all over the United States, the sales tax issue was quickly becoming too complicated for us to manage. I liked what TaxConnex offered. They were focused on us as well as registering, filing, and paying sales tax, plus they offered a fair price, so it just made sense to work with them.
Client Retention Rate
Billion in Tax Liability Managed in 2020
NPS Score (Industry Average is 34)