Sales Tax Compliance Analyst/Senior Compliance Analyst


Job description

This position is a hybrid role. Candidates must be able and willing to come into the office multiple days per week. If you are not in the Alpharetta/Atlanta area, please do not apply.

Are you a skilled professional in sales and use tax? Are you looking for your next career move? If so, TaxConnex may be the place for you! We specialize in sales and use tax and can provide a rewarding career in this unique field. While working as a sales and use tax “guru," you would support clients across various industries, keeping your knowledge and skills current.

The Sales Tax Senior Compliance Analyst is a critical member of the TaxConnex Client and Practitioner Services team and a major contributor to the company’s success. As a Senior Compliance Analyst, you will support the tax compliance process, working closely with the client activation managers and other cross-functional teams. This role will accelerate sales by ensuring the client activation/onboarding process delivers a high-quality transition to the practitioner.


Key functions include:

Sales and use tax services

· Timely transmittal of accurately prepared sales and use tax returns to jurisdictions in accordance with the client tax calendar

· Translate and import client sales and use tax data into compliance software

· Apply eligible credits to tax liabilities

· Prepare monthly cash requests and communication to the client of cash due

· Manage debits, credits, and check payments to jurisdictions

· Follow TaxConnex™ processes and systems


Support activating new clients for sales tax outsourcing services:

· Apply for and manage sales tax registrations

· Document client-specific tax data and sales tax processing instructions

· Review client tax data and communicate requirements

· Confirm requirements for custom reports

· Prepare tax calendar and return setup

· Confirm and troubleshoot client set-up in TaxConnex™ and Third-Party systems

· Verify E-file login credentials and obtain prior period data from jurisdiction websites

· Manage both compliance and strategic in-house accounts


Support other client and practitioner functions including (Sr. Compliance Analyst):

· Train and Mentor new Sales Tax Compliance Analysts and Practitioners

· Conduct Peer Activation Reviews and other Quality Checks

· Provide input on standards and best practices for overall compliance efficiency

· Facilitate Bi-Weekly TAX Matters meeting to promote knowledge growth and improve process efficiency within the Activation team

· Client Success Support


Position Requirements:

A proven record of accomplishment within a related client service function encompassing client onboarding/activation and recurring monthly service delivery with high customer retention & satisfaction.


Project Management / Client Services:

· 2-5 years of demonstrated client services experience

· High proficiency in client management

· Strong focus on managing and completing tasks on time

· Effective communication skills to work with various departments and levels of management


Technology and Data:

· Grasp of business applications and technology systems in support of operational processes.

· Intermediate-level skills with Excel and Adobe (PDF Creator / Form Creator)

· Experience working with high-volume data in a flat-file format (.csv, .txt)


Education and Professional:

· A bachelor's degree with a preference for finance or accounting

· 2-5 years’ sales and use tax experience required

· Basic knowledge of accounting principles required

· Ability to analyze/understand complex sales tax filing requirements

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to TaxConnex on a flexible weekly schedule based upon business needs. The schedule is based on agreed upon guidelines of department of work. TaxConnex reserves the right to change remote work status with notice to employee.


To inquire about the position, submit your resume to