Sales Tax Senior Compliance Analyst

To inquire about the position, submit your resume to


Position Summary: 

This position is a hybrid work location. Candidates must be able and willing to come into the office multiple days per week. Therefore, candidates must be in the Alpharetta/Atlanta, Georgia area. Do not apply if you are not in the Alpharetta/Atlanta area. 


This is an exciting opportunity to join a successful and quickly growing Sales and Use Tax company in Alpharetta, Georgia! We are currently hiring a Sales Tax Sr. Compliance Analyst. Are you passionate about Sales and Use Tax? We are looking for people that share our interest in solving the complexities of sales tax for our clients and leading our team to further success! 


The Sales Tax Sr. Compliance Analyst is a critical member of the TaxConnex Client and Practitioner Services team and a major contributor to the company’s success. As a Sr. Compliance Analyst, you will support the tax compliance process, working closely with the client activation managers and other cross-functional teams. This role will accelerate sales by ensuring the client activation/onboarding process delivers a high-quality transition to the practitioner.  


Essential Functions & Responsibilities:

Sales and use tax services:

  • Timely transmittal of accurately prepared sales and use tax returns to jurisdictions in accordance with the client tax calendar
  • Translate and import client sales and use tax data into compliance software
  • Apply eligible credits to tax liabilities
  • Prepare monthly cash requests and communication to the client of cash due
  • Manage debits, credits, and check payments to jurisdictions
  • Follow TaxConnex™ processes and system

Support activating new clients for sales tax outsourcing services:

  • Apply for and manage sales tax registrations
  • Document client-specific tax data and sales tax processing instructions
  • Review client tax data and communicate requirements
  • Confirm requirements for custom reports
  • Prepare tax calendar and return setup
  • Confirm and troubleshoot client set-up in TaxConnex™ and Third-Party systems
  • Verify E-file login credentials and obtain prior period data from jurisdiction websites
  • Manage both compliance and strategic in-house accounts while providing input on standards and best practices for overall compliance efficiency


Support other client and practitioner functions including:

  • Train and Mentor new Sales Tax Compliance Analysts and Practitioners 
  • Conduct Peer Activation Reviews and other Quality Checks 
  • Facilitate Bi-Weekly TAX Matters meeting to promote knowledge growth and improve process efficiency within the Activations team 
  • Client Success Support

Position Requirements:

Project Management / Client Services:

  • 3-5 years of demonstrated client services experience 
  • High proficiency in client management 
  • Strong focus on managing and completing tasks on time 
  • Effective communication skills to work with various departments and levels of management
  • A proven record of accomplishment leading a related client service function encompassing client onboarding/activation and recurring monthly service delivery with high customer retention & satisfaction


Technology and Data:

  • Grasp of business applications and technology systems in support of operational processes.
  • Intermediate-level skills with Excel and Adobe (PDF Creator / Form Creator)
  • Experience working with high-volume data in a flat-file format (.csv, .txt)


Education and Professional:

  • A bachelor's degree with a preference for finance or accounting
  • 3-5 years’ sales and use tax experience required
  • Basic knowledge of accounting principles required
  • Ability to analyze/understand complex sales tax filing requirements

Critical Company Competencies:

In additional to the above noted functional skills and position requirements, TaxConnex focuses on behavioral competencies to drive our culture, company and individual success.  A few of these competencies most relevant to working at TaxConnex are: 

  • A strong “client-first” mentality
  • Willing to roll up their sleeves and do what is necessary to grow and delight clients
  • Proactive with a high sense of urgency and responsiveness
  • Detail-oriented and develops trust
  • Analytical reasoning with the ability to learn, process information, and solve problems
  • Communicates thoughts clearly and effectively, verbally and written as well as listening skills
  • Delivers on performance goals and is consistent in meeting client commitments
  • Makes efficient use of resources and time and follows internal processes
  • Teamwork - Develops and fosters effective relationships within and across teams to achieve results in an environment of mutual respect


To inquire about the position, submit your resume to